According to average ridership numbers provided by Calgary Transit, Express Route 70 sees 100 boardings per day. In contrast, routes like Calgary’s 301 / Max Green have more than 10,000 passengers per day.
First, it's terrible communication and PR to announce the closure of a route a month before it stops running, but it's Calgary Transit. Also little disingenuous on CT's part to provide the only comparison being the busiest bus route in the city, especially since the 70 only makes two trips in each direction each day; are they expecting 2,500 people to get on a single bus?
As a comparison: 100 boardings across 4 trips is 25 per trip (the bus is half full or so); given the trip takes 45 minutes, that's 34 or so per revenue hour. Calgary Transit doesn't have a ridership dashboard publicly available (do they even have one internally?), so I looked at the
2024 TSPR from Translink in Vancouver. For a comparison, route 405 is a bus running in the low density parts of Richmond; it has 35 boardings per revenue hour, which places it 128th out of 195, so the 70 would comfortably be in the bottom third. (As another comparison, the Max Green would finish 20th for bus routes in Vancouver, just ahead of the 007, which is an ordinary ass bus that happens to have frequent service and travel down some good corridors -- Commercial, then thru downtown to 4th in Kits and Dunbar.) Not a great route.
However, comparing by service hours flatters express services; the trip from Crestmont to downtown takes 45 minutes, but the bus does not appear in Crestmont nor disappear in downtown. Per Google Transit, it takes 20-35 minutes to go from Spring Gardens to Crestmont to arrive at 7 AM, and 10-20 to go from downtown to Spring Gardens at 8 AM. So the single trip takes 100 minutes (have to use the long end of the times to base a schedule around) to serve 25 riders. At $150/hour as a rough estimate of operating cost, that's roughly $10 per person trip.
I do have sympathy for the person profiled in the article; I have no sympathy at all for whoever forced them at gunpoint to buy a house in Crestmont, perhaps the worst-served community in the city for transit, given that direct transit service was obviously very important to them. (Second worst; I've heard rumours that Valley Ridge was deliberately designed so it couldn't be served well by transit so that the residents wouldn't be bothered by transit riders. Even if it's not true, look at the road network -- it may as well be true.) I can't wait for an article from someone in Belvedere who is furious at how long it takes to get to the mountains.
But speaking of disingenuous (bolding mine):
“If Bus 70 is discontinued, many residents will face significant hardships. The proposed alternative services simply do not offer the same convenience or coverage and would increase commute time to two hours each way—from community to downtown and back.”